Sample Policy
Blank samples are free; shipping is charged. Customized logo samples are quoted separately.
Are blank samples free?
Yes. Blank samples are free; you pay shipping. Send the product URL or SKU and your delivery destination to confirm availability and shipping cost before dispatch.
How much do customized logo samples cost?
Pre-production samples with your logo are available for a fee. Setup, sample production and shipping charges are confirmed in the sample quote. A free blank sample does not include custom logo decoration.
What should I check on a sample?
Use a blank sample to evaluate the product's material, color, size and suitability for your project. A logo sample can help you review the proposed decoration on the selected item.
How long does a sample take?
Sample timing depends on product availability, decoration method and destination. Production and shipping transit are separate. Tell us your required arrival date when requesting a sample.
How do I request a sample?
Send the product URL or SKU, whether you need a blank or customized sample, the destination and your deadline through Request Quote. For a logo sample, include your artwork and review the artwork guide.